Frequently Asked Questions

After your child has been offered a spot into our program, you will be able to begin the enrollment process. To enroll your child, you will go to our Parent Portal on our website and complete steps 1-8. Each of these steps are required for your child to be considered enrolled into our program. Once we have these documents, you will then get your login information to our Procare App where you can pay your registration fee.

Yes, we do! To get more information about Child Care Services or to apply, visit https://workforcesouthplains.org/child-care-services/. 

Our part-time program consists of 3 full days of care a week. The registration fee is still required for this program. The 3 full days you choose must remain the same each week and cannot change week to week.

Most of our classrooms are currently on a 3-6 month waitlist. To join our waitlist, go to our Waitlist page on our website and fill out the information required. To figure out just how long it may be before your child can begin care with us, please call and ask about the specific age group.

Full-time tuition ranges from $165-180 per week or $715-780 per month depending on the age and how you wish to pay. We do charge a $100 registration fee upon enrollment as well. 

We open at 6:30am and close at 6:30pm. However, your child must be at our center no later than 9:00am to remain in care for the day. You may pick up your child whenever you choose to do so.

If you have a pre-planned doctor's appointment that you have notified the staff about, you are able to bring your child in late with a doctor's note as long as they arrive before their classroom's lunch time.

While we ourselves as owners are faith based, we do not teach or push our faith on any of our kiddos as we serve a variety of families and want to remain respectful to all.

Infants: Baby wipes, formula, bibs, baby food, baby cereal and crib sheets.

Toddlers & Preschool: Breakfast, lunch, snacks, water, milk, wipes, bug spray, and sunscreen.

Infants: Formula/breastmilk (if not using center formula), bottles for the day, diapers, diaper cream, change of clothes, sleeveless non-weighted sleep sack, paci (optional).

Toddlers & Preschool: 2 cups with lids, change of clothes (including socks, underwear and shoes), blanket & pillow or roll up nap mat, comfort item, diapers/pull ups (if using), diaper cream, paci (optional).

All of our teachers go through a series of training prior to being allowed in the classroom with our kiddos. They also do 3 quarterly staff development trainings as refreshers and to learn more and grow as educators. 

They are each CPR & First Aid certified.

Each of our age groups have different ratios dependent on the size of the room and ages, however, these are the general ratios we follow with our classrooms. 

Infants 0-12 months: 1:4

Infants 0-17 months: 1:5 & 2:13

Toddlers 18-24 months: 1:9 & 2:18

Toddler 2's: 1:11 & 2:22

Preschool 3's: 1:15 & 2:30

Preschool 4's: 1:18

*These are ratios set by the state of Texas Minimum Standards for Childcare Centers.*

We have spent several years searching for a curriculum that not only works towards those educational milestones but also engages our children and draws them in to learn and participate. We have tried the big name brand curriculums and in our experience with the kiddos we serve, a small, teacher developed curriculum works best for our classrooms. It allows our kids to learn through play and creativity and keeps their minds going and engaging on the tasks at hand.

In the event a child becomes ill and needs to be picked up, the parent(s) will be called and expected to come pick the child up within one hour. If the parent(s) cannot be reached, or have not arrived within an hour, the emergency contact person will be called and asked to come and pick the child up.

Each of our classrooms have a very detailed schedule that they remain on daily. In our experience, consistency is key and our kiddos thrive on knowing what comes next.

No person is allowed to enter our center without a code to get into the door. Each family and staff member have their own individual code. When an outside therapist, interventionist, or caseworker enter our building, they must sign in on our log sheet and leave a copy of their badge, then a member of management will escort them to where they are going.

Yes, all visitors and pick up/drop off people will be required to leave a copy of their Driver License or Identification to be kept in the associated child's file. 

We use a parent communication app called Procare where you can view what your child ate, how long they napped, when their diapers were changes, etc. You can also receive and send messages from the teachers and get photo updates about your child.

We feel it is extremely important to remain consistent when working with children which is why we keep our classrooms on strict schedules and do our best to have the same teachers with them each day. Unless a staff member unexpectedly calls in or has an emergency, your child will have the same 3-4 teachers working with them throughout the day. 

Absolutely! We begin and finish potty training in our 2 year-old classroom, Ladybugs (a child must be potty trained before they can move up to our Tot School . When you and your child are ready to begin this process, we ask for lots and lots of undies and changes of clothes, patience, and a helping hand at home. Remember, consistency is key! So, if we start potty training at school, it has to be reiterated at home.

A child with any type of allergy must have an Allergy Action Plan on file and it will be posted in the child's file, classroom, and cafeteria at all times. All members of management are made aware of the allergy and all teachers know the plan and actions to the best of their ability.

The only people allowed to administer medication at our center are the members of management. All medication is stored and kept in the office and out of reach children. Each time medication is given to a child, it is documented in our medication log for state licensing review.